Discover Breathtaking Skylines

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Privacy Policy

Effective Date: January 1, 2024

1. Information We Collect

We collect personal information you provide when booking tours, including:

• Name, email address, and phone number
• Tour preferences and special requirements
• Payment information (processed securely by third-party providers)
• Communication records and feedback

2. How We Use Your Information

Your information is used to:

• Process tour bookings and provide services
• Communicate about your bookings and our services
• Improve our tour offerings and customer experience
• Send promotional materials (with your consent)

3. Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Your Rights

You have the right to access, update, or delete your personal information. Contact us at [email protected] to exercise these rights.

5. Contact Information

For privacy-related questions, contact us at [email protected] or +1 (212) 847-9521.

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Terms of Service

Effective Date: January 1, 2024

1. Tour Booking and Payment

Tour bookings require full payment or approved deposit. Prices are subject to change based on availability and seasonal demand.

2. Cancellation Policy

• 48+ hours notice: Full refund
• 24-48 hours notice: 50% refund
• Less than 24 hours: No refund

3. Weather and Safety

Tours may be cancelled or rescheduled due to weather conditions or safety concerns. Full refunds provided for weather-related cancellations.

4. Liability

Participants join tours at their own risk. Skyline Journey maintains comprehensive insurance but participants are responsible for their personal safety.

5. Photography and Privacy

Photos taken during tours may be used for promotional purposes unless you opt out in writing.

6. Contact

Questions about terms: [email protected] or +1 (212) 847-9521

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DMCA Copyright Policy

Effective Date: January 1, 2024

1. Copyright Respect

Skyline Journey respects intellectual property rights and expects users to do the same. We respond promptly to valid DMCA takedown notices.

2. Filing a DMCA Notice

To file a copyright infringement claim, provide:

• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy and authorization
• Physical or electronic signature

3. Counter-Notification

If you believe material was removed in error, you may file a counter-notification following DMCA procedures.

4. Repeat Infringers

We may terminate access for users who repeatedly infringe copyright.

5. Contact for DMCA Issues

DMCA Agent: [email protected]
Address: 1247 Broadway, New York, NY 10001

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GDPR Compliance Statement

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for tour services
• Legitimate interests for business operations
• Legal obligations for record-keeping

2. Your GDPR Rights

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

3. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

4. International Transfers

Any international data transfers are protected by appropriate safeguards in accordance with GDPR requirements.

5. Contact Our DPO

Data Protection Officer: [email protected]
Phone: +1 (212) 847-9521
Address: 1247 Broadway, New York, NY 10001

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.